1. Introduction
TECHPROFESSIONALS (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional email identity services, visit our website, or interact with us in any way.
2. Information We Collect
We may collect the following types of information:
- Account and application data: Name, email address, company or organisation name, account type, industry, country, website URL, and other details you provide when requesting an account or using our services.
- Usage and technical data: Log data, IP address, browser type, device information, and how you use our services.
- Communications: Messages you send to us (e.g. via contact forms or support channels).
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our email and related services.
- Process and review account requests and manage your account.
- Communicate with you about your account, support, and service updates.
- Improve our services, security, and user experience.
- Comply with applicable laws and enforce our terms and policies.
4. Legal Basis for Processing (where applicable)
Where required by law (e.g. under GDPR), we process your data based on: performance of a contract, your consent, our legitimate interests (e.g. security and service improvement), or legal obligation.
5. Sharing and Disclosure
We do not sell your personal data. We may share your information only:
- With service providers who assist us in operating our infrastructure (under strict confidentiality and data protection obligations).
- When required by law, court order, or governmental authority.
- To protect our rights, safety, or the rights and safety of others.
6. Data Retention
We retain your information for as long as necessary to provide our services, fulfil the purposes described in this policy, and comply with legal and regulatory requirements. When no longer needed, we securely delete or anonymise your data.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
8. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data.
- Correct or update your data.
- Request deletion or restriction of processing.
- Object to certain processing.
- Data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details provided on our Contact page.
9. International Transfers
Your information may be processed in countries other than your own. Where we transfer data internationally, we ensure appropriate safeguards are in place in accordance with applicable law.
10. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality and analyse usage. You can manage your cookie preferences through your browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or our data practices, please contact us via our Contact page.